If you have forgotten your password you can request a password reset form.
To do this open up the Candide App:
Tap on: ‘I have an account’.
Tap on: ‘I forgot my password’.
Enter your email address and tap 'Reset Password'.
Please check your email account as we will email you a link, click on this 'Reset Password' link once you receive it. *The link will only be valid for 30 minutes*.
Follow the instructions on the web page to reset your password.
Log in to your account.