Create a Paypal account and complete the setup process.

Before you can start using PayPal, you'll need to create an account and complete the setup. If you already have an account, you can skip this step!

How to set up your Paypal account:

  • Create a Paypal account
  • Log in 
  • Click 'Profile' tab and select 'My Money'
  • Choose 'Add Card' or 'Add Bank'

Customise your Paypal.Me profile

You can create a Paypal.Me profile and customise it with your company branding or Candide user details, so you’re instantly recognisable for buyers.

If you’re a business, you can update your profile image to your company logo, otherwise you could use your Candide display picture. You can also add a description, a cover photo and a location. Your shortened Paypal link can be customised to your company name or Candide username too.

To create a Paypl.Me profile, log into your account and click ‘Send & Request’ from the top navigation bar > ‘More’ > ‘Manage your Paypal.me profile’ > ‘Get Started’ (see below).

Choosing which Paypal payment type to use

We recommend you use ‘Goods and Services’ when using the Marketplace to sell your items. This gives you Paypal Seller Protection, which helps in case of any disputes or items lost in the post. It does charge a small fee for this, so please keep this in mind!

Using ‘Personal payments’ does not charge a fee, however your items will not be covered by their Seller Protection.

Getting paid

Sold an item? Send your Paypal.Me link via our in-app messaging and confirm how much the total amount is (including any delivery costs you charge).

Your buyer will not need to know your email address or mobile phone number, or even have the PayPal app. They can just tap on your link, go to your PayPal.Me, type in the amount, and send the money.

You’ll receive a notification when money has been received in your account. Happy selling!

Buying on the Marketplace.

Message the seller from the item listing

Most items for sale in Candide Marketplace will have a “Message seller” button to buy it. Let the seller know you’d like to buy their item and confirm the total amount (including any delivery costs, if applicable).

Once they’ve confirmed the total amount and availability, the seller may send you a link to their Paypal.Me profile. We recommend paying through ‘Goods and Services’, as this offers Buyer and Seller Protection. If an item you’ve paid for doesn’t arrive, or the item was not as described, you will be protected by this scheme. 

If a Candide seller sends you a link for a ‘Personal payment’, we would recommend asking if they can change this to ‘Goods and services’. This payment type does charge the seller a small fee, but it’s always worth covering the extra from the small fee if they don't agree to.
Once you’ve received the sellers Paypal.Me link, simply click through to their profile, check this matches the person you’ve been messaging in-app, and enter the amount due. 

Enter your email address or mobile phone number to log in to your Paypal account and complete the transaction.

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