Do you have stock already on another platform? Get in touch with us to find out more about a bulk upload solution for you today.

Step 1: Set up your Candide account

To get started, you'll need to download the Candide app and create a username. It makes sense to go with one that is related to your business name or what you sell, as this will also become your shop name.

Set up your account with a display photo or logo, and edit your Candide bio - tell us a little more about your business and what you sell. This will appear as your shop description, so it's worth spending some time on this.

Step 2: Complete the template

One of our team will send you a template file to complete

Step 4: Send your CSV to us

Drop us an email to with the subject line "Bulk import" - we'll just need two things from you:

  • Your Candide username - please check you provide this correctly, as we'll use this to set up your listings.

  • Your CSV file with updated listings, ready for us to import.

Step 5: Final checks

We'll let you know when your listings are live and ready to check. You'll need to do a hard refresh of your Candide app (usually a swipe up motion to close the app on your phone) before you check your listings, just to get things working as they should.

You're set up! 🎉

You'll now be able to manage your listings directly in the Candide app. You can edit or close a listing, and create any new listings in the future.

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