If you've applied for or been invited to Candide Payments, this is how to finish getting set up.

How to complete set up

Once approved by a member of our team, you'll need to update your Candide app. When your update is complete, please open the app and you should now see this pop-up. Tap "Connect" to start your Candide Payments set up.

This will take you to Stripe, the payment platform behind Candide Payments. You'll need to complete your details here and follow the steps to create an account. You may be asked to verify your account.

Stripe will take you through the following stages to complete your sign up to Candide Payments:

  1. It will ask for your phone number and email address. You should use the email address that you want to receive order notifications to.

2. You’ll then receive a 6 digit verification code to your phone which you’ll need to enter on this screen.

3. You’ll then be asked some details about the type of business you are running, and your personal information.

4. Finally you’ll be asked for business details and payout details. Please ensure that you set your payout currency to GBP.

5. You’re all set up! You may be asked for further verification details, but if this happens it should only take a few minutes.

Now that you're all set up with Candide Payments, you have access to our new Order Management system. Have a look around or take the full tour using this support guide. As always, if you get stuck, please don't hesitate to contact our support team!

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