Candide Marketplace

Advice on using the Candide Marketplace

Ben avatar Molly Blair avatar Natasia Dobija avatar +1
28 articles in this collection
Written by Ben, Molly Blair, Natasia Dobija and 1 other
Selling on Candide

How to create a new listing on Candide

A step by step guide on creating a listing in Candide Marketplace
Ben avatar
Written by Ben
Updated over a week ago

Listing plants and naming them correctly

A basic guide to correctly naming your listings, and why we might sometimes need to update them.
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How to import listings using a CSV file

Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How does Candide Payments Work?

A quick walkthrough of how our payment system works, so you know where your money is at all times
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How to set up Candide Payments

Start taking payment on your listings. 0% fees until spring!
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

What are the seller fees or costs involved?

No upfront cost, 0% platform fees until spring, and no listing fees.
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How to navigate your seller dashboard

Use your seller dashboard in the app to manage orders, payments and customers.
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How to set up a flat rate postage fee on your shop

Work out where you're willing to post to and add a flat rate postage fee to your shop
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How to issue a refund

Need to issue a refund? Don’t worry it’s easy with these few simple steps!
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

Updating your marketplace listing for COVID-19

It’s important to keep your Marketplace listings up-to-date and let your buyers know how you can get items to them safely during COVID-19.
Ben avatar
Written by Ben
Updated over a week ago

How to temporarily close your shop

Need a break from selling? Remember to update your listings!
Molly Blair avatar
Written by Molly Blair
Updated over a week ago

How to delete your Candide account

Decided selling on Candide isn't for you? Here's how to permanently delete your account.
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Written by Molly Blair
Updated over a week ago