Candide Marketplace

How do I start taking payments on Candide?

Currently available using Paypal for Business.

Written by Stacey Hirst
Updated over a week ago

How do I send and receive payments using Candide chat?

Using an online payment service like Paypal makes it simple to send and receive money for items sold on the Marketplace.

Written by Ben
Updated over a week ago

How to make your shop one of the most visited on Candide Marketplace

A short guide on using SEO techniques to boost your Marketplace shop's visibility

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Written by Molly Blair
Updated over a week ago

How to identify common plant problems and keep plant stock healthy

Plant care advice for selling on Candide Marketplace and guidance for identifying common houseplant problems

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Written by Nina Davies
Updated over a week ago

How to increase your sales on Candide Marketplace

Set up your Candide shop but not sure what to do next? Don't worry, there's plenty of things you can do to help increase your sales...

Written by Stacey Hirst
Updated over a week ago

A guide to listing and naming plants in the Marketplace

A basic guide to correctly naming your listings, and why we might sometimes need to update them.

Written by Stacey Hirst
Updated over a week ago

How do I create a listing on Candide Marketplace?

A step by step guide on creating a listing in Candide Marketplace

Written by Ben
Updated over a week ago

Updating your marketplace listing for COVID-19

It’s important to keep your Marketplace listings up-to-date and let your buyers know how you can get items to them safely during COVID-19.

Written by Ben
Updated over a week ago

Selling safely through COVID-19

A guide on how to continue to sell safely using the Candide Marketplace

Written by Ben
Updated over a week ago

How do I import my listings from Etsy to Candide Marketplace?

Already have an Etsy shop? We can get your business set up on Candide Marketplace in just a few simple steps.

Written by Stacey Hirst
Updated over a week ago

Plant delivery insurance

To give Candide sellers more peace of mind, we'll cover the cost of any mishaps during delivery.

Written by Stacey Hirst
Updated over a week ago

How do I package and post a plant safely?

A quick guide on the basics of packaging and posting plants.

Written by Ben
Updated over a week ago

Plant Passports Essential Know How

If you are based in the UK or EU and moving plants or plant products to other businesses, you may be required to have a plant passport.

Written by Ben
Updated over a week ago

Selling on Candide

Tips and advice on staying safe in Candide Marketplace

Written by Ben
Updated over a week ago

Buying on Candide

Helpful tips on keeping safe as a buyer in our new Marketplace

Written by Ben
Updated over a week ago

Refund and returns policy

Received an item you're not happy with? Here's what to do next.

Written by Stacey Hirst
Updated over a week ago