Candide Marketplace

Advice on using the Candide Marketplace

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25 articles in this collection
Written by Ben, Molly Blair, and Natasia Dobija
Selling on Candide

How does Candide Payments Work?

A quick walkthrough of how our payment system works, so you know where your money is at all times
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Written by Molly Blair
Updated this week

How to issue a refund

Need to issue a refund? Don’t worry it’s easy with these few simple steps!
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Written by Molly Blair
Updated this week

How to delete your Candide account

Decided selling on Candide isn't for you? Here's how to permanently delete your account.
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Written by Molly Blair
Updated over a week ago

How to temporarily close your shop

Need a break from selling? Remember to update your listings!
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Written by Molly Blair
Updated over a week ago

What are the seller fees or costs involved?

No upfront cost, 0% platform fees until spring, and no listing fees.
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Written by Molly Blair
Updated over a week ago

How to set up Candide Payments

Start taking payment on your listings. 0% fees until spring!
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Written by Molly Blair
Updated over a week ago

How to identify common plant problems and keep plant stock healthy

Plant care advice for selling on Candide Marketplace and guidance for identifying common houseplant problems
Natasia Dobija avatar
Written by Natasia Dobija
Updated this week

How to increase sales on Candide

Set up your Candide shop but not sure what to do next? Don't worry, there's plenty of things you can do to help increase your sales...
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Written by Molly Blair
Updated over a week ago

How to create a new listing on Candide

A step by step guide on creating a listing in Candide Marketplace
Ben avatar
Written by Ben
Updated yesterday

Updating your marketplace listing for COVID-19

It’s important to keep your Marketplace listings up-to-date and let your buyers know how you can get items to them safely during COVID-19.
Ben avatar
Written by Ben
Updated over a week ago

How to import listings using a csv

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Written by Molly Blair
Updated over a week ago

How to best package and post plants via courier

A quick guide on the basics of packaging and posting plants.
Ben avatar
Written by Ben
Updated yesterday